Why do businesses choose Benchmark Software?

There are many reasons, but put simply, businesses that choose Benchmark want something more.

This means that they are not content with their business just having any off the shelf package and making do with the products and service given to them. This can be illustrated in a number of ways:

• We are currently getting a lot of new business from existing Sage Line 50 customers who have reached the limit of the software, but find the cost of Sage Line 100 prohibitive and want an accounts package with a high level of functionality at a reasonable cost.



• This also includes the ability to modify the package to suit the individual needs of each business.



• We offer a flexible, personal service for discerning businesses that don't want to be treated just as a number. This includes having support staff in the same building as management and development and being able to talk directly to any member of staff, including programmers.



• We develop and improve our software according to the needs of our users and always maintain an innovative edge. For example, a feature in the latest version of Sage Line 50 (v.10.0) is what they describe as “Task Based Navigation” – this has been a feature of Chancellor for the last seven years!



• Our support cover includes free upgrades, bespoke reports and a free copy of our accounting software for your accountant. We also offer flexible training either on-site or at our offices, and we can arrange for someone to visit your business and discuss the best way of using the software to suit your needs.



• If our support lines are busy, you can leave a message and we will call you back. Our average response time is 9 minutes!



• We have been in business since 1978. This offers a degree of reassurance to our customers that we develop the highest quality software and will still be here as their business develops and grows.