FAQs

Everything you need to know…

 
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FAQs

We know that not much in life is free and are often asked “Where’s the catch..?”.  Well, put simply, there isn’t one.  To help you though we have listed below some FAQs (frequently asked questions) so you can decide if the Benchmark Free Software for Charities Project could help your non-profit making organisation before you even contact us.

 

Do I have to be a registered charity?

No. The offer of free software for charities is open to any not-for-profit organisation including clubs, religious groups village halls and non-registered charities.

 

Is it really free?

Yes. We will provide the software to you free-of-charge and get you up and running with some initial online training. If you need any additional software, such as add-ons, that is also free.

 

Is the software limited in some way?

No. We supply full versions with no limit on time or number of records or transactions. It is free for as many years as you want to use it.

 

What software can I have?

You can have any of the following packages completely free-of-charge

 

Is the software suitable for charities?

Although not designed specifically for charities, our software will meet the vast majority of the requirements your organisation will have.

 

Will it handle Gift Aid?

Yes. Gift Aid and donations can be handled in various ways, depending on the nature of the charity and the type of software you want to use.

 

Can I run the software on any computer?

Our software will work on any recent computer and Windows operating systems, including Windows 10 and 64-bit versions.

 

Does the software work on an Apple Mac computer? 

No. It is a Windows based system. It will work if you are running Windows on your Mac, however what a lot of charities do in this instance is buy an inexpensive / refurbished laptop to run the software.

 

What do I do now?

If you need to know anything else not covered by these FAQs just get in touch.  Or you can simply download the demo of the software package(s) you are interested in and see if it’s what you are looking for. You do not need to provide us with any proof that you are a charity or other not-for-profit organisation. (If you could drop us an email to let us know what you’re looking at it would be helpful.) If you don’t need to look at a demo version, just let us know and we’ll send the live software to you.

 

How do I download a demo of the software?

You can download demos of the software you need from our “Overview” page. Alternatively, we can send out a CD version in the post if that would be more convenient. Once you have decided what software you want, we will send out the live version.

 

What about support and training?

Whatever software package you have, support is just £10+VAT per month. That’s it. However many employees, users, records or add-ons you have, it just one price. Simple.

 

Why do you offer free software – where’s the catch?

There isn’t one – it makes us feel good to give something to charities and not-for-profit organisations. We know from talking to our clients that our software helps them run their business with greater efficiency. So, if we can provide free software that helps charities do the same, they can do what they do. Better.

 

Contact us

 

Enquiries
Tel: 01458 444010
Email: enquiries@benchmark-software.co.uk

Support
Tel: 01458 444014
Email: support@benchmark-software.co.uk

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