Privacy Policy

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Benchmark Software Privacy Policy


This Privacy Policy is intended to describe the information that we collect from you through the use of our services or website, how we use or disclose that information, and the safeguards we use to protect it.

Our services and website may contain links to third party websites. These are not covered by this Privacy Policy and you should review the privacy policies of other websites and applications to ensure you are happy with their practices.

Please read this Privacy Policy carefully, it contains the information you need to understand how we will record and treat your data. By using our services or website, you agree to the collection, use and disclosure of information in accordance with this Privacy Policy. Your acceptance of the terms of this Privacy Policy is deemed to occur upon your first use of our software services or website. This Privacy Policy was last updated on 19th October 2023 but will change periodically. Your continued use of our services or website is deemed to be acceptance of such updates, so please check regularly for changes.

Equally, it is important that the personal data we hold about you is up-to-date and accurate. Please inform us if your personal data changes during your relationship with us.


About Us

Benchmark Software Ltd
213 High Street
T: 01458 444010


The Data We Collect

We currently collect and process the following data:

Personal Information

Other data


We do not collect any Special Categories of Personal Data (including race or ethnicity, religious beliefs, sexual orientation, genetic or biometric data, political opinions or information about your health).

We do not share the data that we hold with any other individuals or organisations, with the exception of HMRC and pension providers that require data in order to calculate tax and pension contributions.


How We Obtain Data and Why We Have It

Most of the data we process is provided to us directly by you. We may also receive information during the use of our software, website or online services.

Under the UK General Data Protection Regulation (UK GDPR) we will ensure that your personal data is processed lawfully, fairly, and transparently. The lawful bases we rely on for processing this information are:


We use the information you have given us in order to:



All Cookies used by and on our website are used in accordance with current English and EU Cookie Law.

We use cookies to distinguish users and improve our Website. Please look at our Cookie Policy for more cookie information.


How we store your data

Your information is securely stored on our in-house servers. Back-ups of your data are also stored on remote servers within the UK. The security of your data is of paramount importance we have put in place suitable physical, electronic and managerial procedures to safeguard and secure personal information and data collected through the use of our software, services or website. In addition, access to your personal data is limited to employees and parties that have a business need to know.

Whilst we will take every precaution in order to safeguard your personal information and data, it is important to remember that digital communication via email or the internet may not be completely secure. You are therefore advised to implement your own security procedures when transmitting data digitally.

We will keep personal and financial data for as long as is necessary, usually the life of our relationship and up to a period of seven years after our relationship has ended. Data relating to your own transactions and therefore required to support your use of our software will be kept for three years. We may however be required to retain personal data for a longer period to ensure we comply with our legislative and regulatory requirements. We review our data retention obligations to ensure we are not retaining data for longer than we are legally obliged to.


Disposing of Your Data

When we are certain that your data is no longer required for legislative or regulatory requirements, your data will be completely and permanently deleted from both our in-house servers and remote cloud back-ups. At the point that these servers become obsolete, their hard drives will be irrevocably physically destroyed to prevent any possibility of data recovery.


Your Data Protection Rights

Under data protection law, you have rights including:

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us via email – or via telephone on 01458 444010 if you wish to make a request.



If you have any concerns about our use of your personal information, you can make a complaint to us in the first instance via email – or via telephone on 01458 444010.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website: