- Market Sector: Exhibition Supplies
- Established: 2016
- No. of employees: 5+
- With Benchmark since: 2016
From small items such as screws and fixings to a specialist paint mixing service, Expo Supplies offer a huge range of essential equipment to the exhibition industry. As well as specialist items, they also stock the majority of products found in a traditional builders merchants, including PPE, lighting, adhesives and tools.
After taking over an existing business, Expo Supplies were re-launching at the NEC and needed an effective trade counter EPOS system that could cope with the large number of stock items and anticipated volume of sales. They had already bought a software package that, in theory, promised to fulfil all of these requirements. Unfortunately, this wasn’t the case. They approached Benchmark just a week before opening in dire need of a replacement system that would tick all of their boxes and be up and running within the tight time schedule.
Solution – Trade Counter EPOS
We like a challenge! We quickly ascertained exactly what they needed the system to do, and focussed on importing their existing stock files and getting the essential functionality in place. As a result they had a fully operational trade counter EPOS system (including barcoding) from the moment they opened. Once we got passed this first hurdle we were able to fine-tune their system to ensure that it could manage all of their other requirements and are currently completing a target analysis add-on for them. This will enable them to instantly compare actual sales achieved with targets set, giving them the information they need to organise sales activities and promotions around specific areas.
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